Is it cheaper to order a larger quantity?

No. You pay the same price per gallon regardless of how large the order is.

Do you supply gas, oil, road diesel or petrol?

No. We provide home heating oil exclusively.

Do you supply tanks?

We can help determine the best oil tank for your needs. Contact us at 203-757-6564.

What do I need to do if I have run out of home heating oil?

Contact us at 203-757-6564 and tell us you have run out of fuel and need CT Oil Direct premium delivery.

How do I determine the volume of my tank?

1. If your tank is square or rectangular. Use a tape measure to determine the height, width and length, in feet. Multiply these three numbers together to determine the cubic feet. Multiply the cubic feet by 7.48 and you will have the tank’s capacity in gallons.

2. If your tank is round. Measure the diameter and length, in feet. Half of the diameter is the radius. Multiply the radius (in feet) by itself, then multiply that number by 3.14. Multiply that number by the length of the tank in feet to determine the cubic feet. Multiply the cubic feet by 7.48 and you will have the tank’s capacity in gallons.

3. If your tank has a round top and bottom with straight sides, you’ll have to measure the flat and the curved sections separately.

For the flat section, measure the height, width and length, in feet, of the flat parts of the tank. Multiply these three numbers together to determine the cubic feet. Multiply the cubic feet by 7.48. This is the volume of the tank’s flat section.

For the rounded sections of the tank, picture the curved parts of the tank without the rectangular part you’ve measured. Use the steps in #2 to measure and calculate the volume of the curved parts of the tank.

Add the two volume numbers together and you should have your tank’s total capacity.

Why do I need to register?

Registration serves two great purposes. It’s more convenient for customers when re-ordering, and it allows CT Oil Direct to keep a history of your usage. This can help us determine when to let you know that you may be running low with opt-in text message alerts.

Do I need to be home to receive my delivery?

Not necessarily. Many fuel oil deliveries can be delivered unattended. Your oil delivery driver will leave a metered ticket detailing the quantity delivered.

Where do you deliver?

Connecticut Oil Direct delivers residential heating oil throughout most of Connecticut, including Litchfield, New London, Hartford, New Haven, Middlesex and Tolland counties. Create an account. We will be able to confirm whether we are able to deliver in your area.

Do you charge additional fees for paying by credit card?

No, paying upfront with a credit card is the reason why Connecticut Oil Direct is able to offer such low prices.

Do you offer a monthly payment plan?

No, we do not. Pre-paying for oil via credit card helps keep our administrative costs low – and that means lower prices for customers.

Can I pay the driver in cash or by check?

No. Processing cash and checks add to the cost of doing business. Pre-paying for oil via credit card helps keep our administrative costs down – and that means lower costs for customers.

Can I cancel or change my order?

Yes. However, if you cancel or change an order less than 24 hours before the day the delivery has been requested, an administrative fee of $25 will be applied.

What happens if I order more than my tank can take?

If your tank will not take the full quantity of heating oil ordered, we will refund your card for the undelivered amount. The refund will appear 5-10 business days after your oil delivery.

Is there a minimum order?

The minimum heating oil delivery order is 100 gallons.

How do I order heating oil?

Create an account and confirm that we deliver to your area. Then fill in the oil in the online order form, adding any instructions, and complete your secure online payment. We will get righ on to process your heating oil order. t