Is it cheaper to order a larger quantity?

Our customers pay the same low price for oil delivery, regardless of quantity.

Do you supply gas, oil, road diesel or petrol?

Connecticut Oil Direct only offers our customers heating oil. The fewer products we sell, the less marketing we need, which gives us the ability to offer a cheaper price to our customers.

Do you supply tanks?

If you let us know what you are looking for, we can recommend the best oil tank for your needs.

What do I need to do if I have run out of home heating oil?

Connecticut Oil Direct offers a premium delivery option for our customers that need oil ASAP. Contact us at (203) 757-6564.

How do I determine the volume of my tank?

1. If your tank is square or rectangular. Use a tape measure to determine the height, width and length, in feet. Multiply these three numbers together to determine the cubic feet. Multiply the cubic feet by 7.48 and you will have the tank’s capacity in gallons.

2. If your tank is round. Measure the diameter and length, in feet. Half of the diameter is the radius. Multiply the radius (in feet) by itself, then multiply that number by 3.14. Multiply that number by the length of the tank in feet to determine the cubic feet. Multiply the cubic feet by 7.48 and you will have the tank’s capacity in gallons.

3. If your tank has a round top and bottom with straight sides, you’ll have to measure the flat and the curved sections separately.

For the flat section, measure the height, width and length, in feet, of the flat parts of the tank. Multiply these three numbers together to determine the cubic feet. Multiply the cubic feet by 7.48. This is the volume of the tank’s flat section.

For the rounded sections of the tank, picture the curved parts of the tank without the rectangular part you’ve measured. Use the steps in #2 to measure and calculate the volume of the curved parts of the tank.

Add the two volume numbers together and you should have your tank’s total capacity.

Why do I need to register?

Connecticut Oil Direct operates as an Internet-only heating oil supplier. You can access your account online. This way our administration costs are kept lower, as is the cost of your heating oil.

Do I need to be home to receive my delivery?

Not necessarily. Many fuel oil deliveries can be delivered unattended. Your oil delivery driver will leave a metered ticket detailing the quantity delivered.

Where do you deliver?

Connecticut Oil Direct delivers residential heating oil throughout most of Connecticut, including Litchfield, New London, Hartford, New Haven, Middlesex and Tolland counties. Create an account. We will be able to confirm whether we are able to deliver in your area.

Do you charge additional fees for paying by credit card?

No, paying upfront with a credit card is the reason why Connecticut Oil Direct is able to offer such low prices.

Do you offer a monthly payment scheme?

No, we do not. Connecticut Oil Direct keeps its costs, and therefore prices, down by operating in a simple and efficient manner. Knowing all the fuel we deliver has been paid for is part of that efficiency.

Can I pay the driver in cash or by check?

Unfortunately no. Connecticut Oil Direct is able to offer discounted heating oil because there is very little processing involved in the ordering process. To process cash and checks requires physical labor adding to the cost of doing business. If the cost of doing business increases, so does our profit margin. To keep margins low and oil at a discounted price we only accept credit cards. Connecticut Oil Direct keeps its costs, and therefore prices, down by operating in a simple and efficient manner. Knowing all the fuel we deliver has been paid for is part of that efficiency.

Can I cancel or change my order?

Yes. However, if you cancel or change an order less than 24 hours before the day the delivery has been requested, an administrative fee of $25 will be applied.

What happens if I order more than my tank can take?

If your tank will not take the full quantity of heating oil ordered, we will refund your card for the undelivered amount. The refund will appear 5-10 business days after your oil delivery.

Is there a minimum order?

The minimum heating oil delivery order is 100 gallons.

How do I order heating oil?

Create an account to see if we deliver in your area of Connecticut. Then fill in the online order form, adding in any special instructions, which will help us with the delivery and complete your secure online payment. We will get right on to process your heating oil order.